Contact information

CONTACT INFORMATION

FARLLOWE BENSCK
Men's Casualwear | United Kingdom

1. Get in Touch

Welcome to Farllowe Bensck.

We are committed to providing our customers with a reliable, professional and helpful shopping experience.

Whether you have a question about our men's casualwear collection, need assistance with an order or would like information about shipping, returns or refunds, our customer support team is here to help.

We value every customer enquiry and aim to provide clear, accurate and timely assistance.

2. Customer Support

For general enquiries, order assistance or customer service requests, please contact us using the information below.

Store Name: Farllowe Bensck

Website: https://FarlloweBensck.store

Customer Support Email: costumer@FarlloweBensck.store

Market: United Kingdom

Currency: British Pound Sterling (GBP £)

Our primary customer support channel is email.

3. How We Can Help

Our customer support team can assist with:

Order Enquiries: Questions about order confirmation, order status and purchases.
Shipping and Delivery: Information about delivery methods, estimated shipping times and tracking.
Returns and Refunds: Assistance with returns, cancellations, refunds and exchanges.
Product Information: Questions about sizes, colours, materials and product availability.
Payment Enquiries: Assistance with payment-related questions.
Damaged or Incorrect Items: Support with faulty, damaged, missing or incorrect products.
General Enquiries: Questions about our website, policies and services.

For the quickest assistance, please include your order number when contacting us about an existing purchase.

4. Shipping Information

Farllowe Bensck offers two delivery options for eligible orders within the United Kingdom.

Standard Delivery

Estimated delivery: 5–12 business days.
Shipping charge: Free.

Express Delivery

Estimated delivery: 5–8 business days.
Shipping charge: Calculated and displayed at checkout.

Delivery estimates and applicable conditions are explained in our Shipping Policy.

If you have questions regarding your shipment, please contact our customer support team.

5. Returns and Refunds Enquiries

If you wish to return an item, request a refund or report a problem with your order, please contact:

Email: costumer@FarlloweBensck.store

When contacting us, please provide:

Your full name.
Your order number.
The email address associated with your purchase.
A description of your enquiry.

Customers purchasing eligible goods online generally have a statutory 14-day cancellation period after receiving their order, subject to applicable exceptions.

Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 remain unaffected.

For further details, please refer to our Return & Refund Policy.

6. Complaints and Feedback

At Farllowe Bensck, customer satisfaction is important to us.

If you are dissatisfied with any aspect of your shopping experience, we encourage you to contact us.

Complaints Email: costumer@FarlloweBensck.store

Please provide a clear description of your concern and any relevant order details.

We will review your complaint and aim to provide a fair and reasonable resolution.

We also welcome customer feedback and suggestions that may help us improve our products and services.

7. Privacy and Data Protection Enquiries

We respect the privacy and personal information of our customers.

For questions about how your personal information is collected, processed, stored or protected, please contact:

Email: costumer@FarlloweBensck.store

You may also contact us to exercise applicable data protection rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Further details should be available in our Privacy Policy.